Customer Service In 2024. It plays a pivotal role in the. To create best customer service 2024, forbes partnered with hundredx, a data analytics.

The state of customer service & customer experience (cx) in 2024 [data] discover the new and ongoing trends changing customer service this year, with data from 1,500+ customer service leaders. To highlight the different aspects of customer service and their importance, we have collected 66 key customer service statistics that talk about rapid changes like ai,.